Active Incident

Updated a few seconds ago

OneView Dynamics - Issues with outgoing/incoming emails Operational

Incident Status

Operational

Components

OneView Dynamics - Pod02, OneView Dynamics - Pod02 USD

Locations

OneView


February 23, 2026 10:56PM -04
MONITORING

Last Thursday, our team met with Microsoft to review the symptoms that were affecting both incoming and outgoing email delivery. During the investigation, we identified that the root cause was related to a recently renewed certificate that the server had not properly recognized. To resolve the issue, we applied a fix that involved restarting a key server service and forcing the system to correctly load the new certificate. Our team has fully documented the steps taken to ensure quick resolution should a similar situation arise in the future. We are pleased to report that email services are now functioning normally, and all mail flow has been restored. At this time, we have entered the monitoring phase to ensure continued stability and performance. We appreciate your patience while we worked through this issue.

February 19, 2026 12:03PM -04
INVESTIGATING

Dear Customer, Our team continues to work closely with Microsoft, and their investigation is still in progress. We will provide you with more information as soon as it becomes available. Thank you for your continued patience.

February 19, 2026 9:17AM -04
INVESTIGATING

Dear Customer, Our team is currently awaiting further information from Microsoft regarding the issue affecting outgoing email processing. We will provide you with an update as soon as more information becomes available. We appreciate your patience and apologize for the inconvenience.

February 19, 2026 12:31AM -04
INVESTIGATING

Dear Customer, Earlier today, we identified an issue affecting some customers where outgoing emails are not being processed. Our investigation led us to open a critical ticket with Microsoft. We will provide you with an update as soon as more information becomes available. We apologize for the inconvenience.

Administration




Operational

Agenda & Minutes




Operational

Committee Manager




Operational

Meetings & Portal




Operational

Video




Operational

Workflow




Operational

OneView E & E




Operational

OneView Dynamics - Pod01




Operational

OneView Dynamics - Pod01 USD




Operational

OneView Dynamics - Pod02




Operational

OneView Dynamics - Pod02 USD




Operational

OneView Dynamics - Pod03




Operational

OneView Dynamics - Pod03 USD




Operational

OneView Dynamics - IGS




Operational

Knowledge Base




Operational

Messaging




Operational

SMS




Operational

Trash Services




Operational

2

Upcoming Maintenances

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

Scheduled Maintenance

OneView E&E Upcoming Release - ProductionPlanned Maintenance

Schedule

March 5, 2026 10:00PM - 11:00PM -04

Components

OneView E & E

Locations

OneView

Description

Dear Valued Customer, We are excited to announce the latest update to OneView E&E, designed to enhance your experience and improve functionality. This release is planned to happen Thursday, March 5, 2026. Downtime: No downtime is expected. Times: Eastern (EST): 9:00 PM – 10:00 PM Central (CT): 8:00 PM - 9:00 PM Mountain (MT) 7:00 PM – 8:00 PM Pacific (PT): 6:00 PM - 7:00 PM To continue receiving OneView updates, you’ll need to subscribe to the new Release Notes section in our Support Portal. It only takes a minute: Go to the subscriber page for the product you want to follow: <a href=https://public.govdelivery.com/accounts/GRANICUS_PRODUCT/subscriber/new?topic_id=GRANICUS_PRODUCT_59">OneView E&E<a> *Enter your email address and complete the CAPTCHA. *Click Submit, then click Finish to complete your subscription. After completing the subscription process, you’ll receive a confirmation email from releaseteam@updates.granicus.com with a summary of your subscription settings. To ensure you don’t miss any updates, please add this email address to your Safe Sender list. Thank you for your continued support and feedback.
OneView Dynamics Upcoming Release - ProductionPlanned Maintenance

Schedule

March 5, 2026 11:11PM - 11:11PM -04

Components

OneView Dynamics - Pod01, OneView Dynamics - Pod01 USD, OneView Dynamics - Pod02, OneView Dynamics - Pod02 USD, OneView Dynamics - Pod03, OneView Dynamics - Pod03 USD

Locations

OneView

Description

Dear Valued Customer, We are excited to announce the latest update to OneView Dynamics, designed to enhance your experience and improve functionality. This release is planned to happen Thursday, March 5, 2026. Downtime: You may experience downtime 20 minutes during that period depending on your time zone. Times: Atlantic (AST): 8:00 PM – 11:00 PM Eastern (EST) & Central (CT): 11:00 PM – 11:30 PM Mountain (MT) & Pacific (PT): 11:30 PM – 12:00 AM To continue receiving OneView release notes, you’ll need to subscribe to the new Release Notes section in our Support Portal. It only takes a minute: Go to the subscriber page for the product you want to follow: <a href=https://public.govdelivery.com/accounts/GRANICUS_PRODUCT/subscriber/new?topic_id=GRANICUS_PRODUCT_60">OneView Dynamics<a> *Enter your email address and complete the CAPTCHA. *Click Submit, then click Finish to complete your subscription. After completing the subscription process, you’ll receive a confirmation email from releaseteam@updates.granicus.com with a summary of your subscription settings. To ensure you don’t miss any updates, please add this email address to your Safe Sender list. Thank you for your continued support and feedback.

History (Last 7 days)

OneView Product Family Security Patches Maintenance - ProductionPlanned Maintenance

Description

Dear Valued Customer, This is a reminder of the scheduled maintenance window for recurring security patches. It will take place on Monday, February 23, 2026, beginning at 10:00 PM CT, and is expected to last approximately 3 hours. During this time, the system will be temporarily unavailable. This maintenance is essential to ensure the continued security and performance of our services. Start time by time zones: Pacific Time: 10:00 PM (Monday) Mountain Time: 11:00 PM (Monday) Central Time: 12:00 AM Eastern Time: 1:00 AM Atlantic Time: 2:00 AM


Components

OneView E & E, OneView Dynamics - Pod01, OneView Dynamics - Pod01 USD, OneView Dynamics - Pod02, OneView Dynamics - Pod02 USD, OneView Dynamics - Pod03, OneView Dynamics - Pod03 USD


Locations

OneView


Schedule

February 24, 2026 2:00AM - February 24, 2026 5:00AM -04


February 24, 2026 5:00AM -04
UPDATE

Scheduled maintenance is complete.

February 24, 2026 2:00AM -04
UPDATE

Scheduled maintenance is starting.