Planned Maintenance In Progress

Updated a few seconds ago

Description

Valued OneView Customer - We want to inform you that our STAGE release is delayed. The new maintenance window is schedule for next week of October 2-6. We will be installing the release into our STAGE environments throughout the week. This means that you may experience downtime when using your specific Stage Environment if the install is occurring at that time. Given the extended release process we are providing approximately 3 weeks of testing before our Production release. The PRODUCTION update is now planned to happen on the week of October 23-27. For those who have a STAGE environment, we invite you to explore it after the release. As dedicated users of OneView, we care about your feedback and insight. The release notes are available here: <a href=https://support.rocksolid.com/hc/en-us/articles/19001602944411-Update-OneView-for-Dynamics-Release-2-19-POD1"_blank">Release Updates - Notes<a>. Please feel free to contact support@rocksolid.com with any questions or observations, and as always thank you for being the best part of OneView!

Components

OneView Dynamics - Pod01, OneView Dynamics - Pod01 USD

Locations

OneView

Schedule

October 2, 2023 8:00AM - October 6, 2023 11:59PM -04



October 2, 2023 8:00AM -04
[Update] Scheduled maintenance is starting.

Description

Valued OneView Customer - We want to inform you that our STAGE release is delayed. The new maintenance window is schedule for next week of October 2-6. We will be installing the release into our STAGE environments throughout the week. This means that you may experience downtime when using your specific Stage Environment if the install is occurring at that time. Given the extended release process we are providing approximately 3 weeks of testing before our Production release. The PRODUCTION update is now planned to happen on the week of October 23-27. For those who have a STAGE environment, we invite you to explore it after the release. As dedicated users of OneView, we care about your feedback and insight. The release notes are available here: <a href=https://support.rocksolid.com/hc/en-us/articles/19001585379995-Update-OneView-for-Dynamics-Release-2-19-POD2-and-POD3"_blank">Release Updates - Notes<a>. Please feel free to contact support@rocksolid.com with any questions or observations, and as always thank you for being the best part of OneView!

Components

OneView Dynamics - Pod02, OneView Dynamics - Pod02 USD, OneView Dynamics - Pod03, OneView Dynamics - Pod03 USD

Locations

OneView

Schedule

October 2, 2023 8:00AM - October 6, 2023 11:59PM -04



October 2, 2023 8:00AM -04
[Update] Scheduled maintenance is starting.

Administration




Operational

Agenda & Minutes




Operational

Committee Manager




Operational

Meetings & Portal




Operational

Video




Operational

Workflow




Operational

OneView E & E




Operational

OneView Dynamics - Pod01




Planned Maintenance

OneView Dynamics - Pod01 USD




Planned Maintenance

OneView Dynamics - Pod02




Planned Maintenance

OneView Dynamics - Pod02 USD




Planned Maintenance

OneView Dynamics - Pod03




Planned Maintenance

OneView Dynamics - Pod03 USD




Planned Maintenance

OneView Dynamics - IGS




Operational

Knowledge Base




Operational

Messaging




Operational

SMS




Operational

Trash Services




Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

5

Maintenances Last 30 Days

History (Last 7 days)

Incident Status

Degraded Performance


Components

Administration, Agenda & Minutes, Committee Manager, Meetings & Portal, Video, Workflow


Locations

OneMeeting




October 4, 2023 4:26PM -04
[Resolved] Dear Valued Customer, We apologize that you have been negatively impacted by recent OneMeeting site slowness and performance issues. We have resolved the issues and we appreciate your patience as our team has worked toward a resolution. Again, we sincerely apologize for the impact this had on you and your teams.

October 4, 2023 2:39PM -04
[Monitoring] Dear OneMeeting Customers, We have identified an issue causing the site performance and slowness issues. Our team has made improvements to the OneMeeting environment and we are actively monitoring the situation. We apologize for any inconvenience this may have caused. Thank you for your patience as we work through this.

October 4, 2023 12:55PM -04
[Investigating] We are currently experiencing performance issues that may impact site performance and slowness. Our team is currently investigating the cause of this issue and we will send out additional updates once we've determined the root cause as well as resolution. We apologize for any inconvenience this is causing. Thank you for your patience as we work through this