June 20, 2025 6:28PM -04
[Monitoring] Dear client,
We continue to actively monitor the performance of the Console and are encouraged by the recent improvements. The feedback we’ve received so far reflects a positive shift in stability and responsiveness, and we’re pleased to see that the recent updates are making a difference.
Our team remains focused on maintaining this momentum and ensuring that the Console continues to perform reliably.
Have a great weekend,
June 20, 2025 11:20AM -04
[Monitoring] Dear client,
We would like to provide you with a brief update regarding the status of the console.
Our team continues to closely monitor its performance, and we are pleased to report positive improvements in its functionality.
We truly appreciate your patience and understanding as we work to ensure optimal performance.
Best regards,
June 19, 2025 1:58PM -04
[Monitoring] Dear Client,
Thank you for your continued patience as we work through this situation.
We are actively monitoring the performance of the console to ensure everything continues to function smoothly. Please rest assured that our team remains focused on maintaining stability.
We sincerely apologize for any delays or disruptions this matter may have caused and appreciate your understanding and support.
Best regards,
June 18, 2025 3:48PM -04
[Identified] Earlier today we noticed a general improvement in performance and confirmed the same behavior with several customers. We are now in Monitoring phase.
If users still experience slowness, please update existing support tickets.
June 18, 2025 11:01AM -04
[Identified] Good morning,
After last night hotfix we continue getting reports from customers experiencing some sporadic performance issues.
All relevant teams are working on this as urgent priority. We will provide an update as soon as possible.
We sincerely apologize for any inconvenience this may have caused.
June 17, 2025 12:15PM -04
[Identified] We are happy to announce the hotfix will be deployed today June 17, 10:00 pm ET.
We will send the maintenance notification shortly.
June 17, 2025 9:52AM -04
[Identified] Good morning,
Unfortunately, we continue experiencing some sporadic performance issues.
We are planning to do a deploy a hotfix to help address this. Please stay tuned for the announcement of the specific date and time.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience.
June 16, 2025 8:52AM -04
[Monitoring] Good morning
We will continue monitoring the system performance throughout the day.
June 13, 2025 2:04PM -04
[Monitoring] Dear client,
The team has restarted the server component, and preliminary results indicate that the issue has been resolved.
We are actively monitoring system performance to confirm the solution's effectiveness and ensure the issue does not recur.
Thank you for your patience,
June 13, 2025 10:35AM -04
[Identified] Dear client,
We continue experiencing some performance issues. Our teams are actively working to resolve these concerns promptly with high urgency.
We will keep you informed and provide an update as soon as additional information becomes available.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding.
Sincerely,
June 12, 2025 5:10PM -04
[Identified] Dear Customer,
We are still seeing slight performance issues. Our infrastructure and engineering teams have been alerted and are actively working to resolve the matter promptly..
We apologize for the inconvenience and appreciate your patience.
Cordially,
June 12, 2025 2:28PM -04
[Identified] Dear Customer,
We would like to inform you that we will be restarting IIS to enhance system performance. During this brief period, the system may be temporarily unavailable.
Thank you for your understanding and patience as we work to improve our services.
Sincerely,
June 12, 2025 11:19AM -04
[Investigating] Hi,
Some customers are reporting performance issues when working with OneView Console.
We are investigating with high priority.
