Active Incident

Updated a few seconds ago

OneMeeting - Long Compile TimesDegraded Performance

Incident Status

Degraded Performance

Components

Administration, Agenda & Minutes, Committee Manager, Meetings & Portal, Video, Workflow

Locations

OneMeeting


April 9, 2024 4:07PM -04
[Identified] Dear Valued Customers, We have identified an issue with a 3rd party vendor that is causing slower-than-normal compiling times for Packets. As we work with our Vendor to resolve the issue on their end, please plan appropriately for potentially long compile times. We apologize for any inconvenience and are taking every step to prevent any disruption for you. Thank you for your understanding.

Administration




Operational

Agenda & Minutes




Operational

Committee Manager




Operational

Meetings & Portal




Operational

Video




Operational

Workflow




Operational

OneView E & E




Operational

OneView Dynamics - Pod01




Operational

OneView Dynamics - Pod01 USD




Operational

OneView Dynamics - Pod02




Operational

OneView Dynamics - Pod02 USD




Operational

OneView Dynamics - Pod03




Operational

OneView Dynamics - Pod03 USD




Operational

OneView Dynamics - IGS




Operational

Knowledge Base




Operational

Messaging




Operational

SMS




Operational

Trash Services




Operational

2

Upcoming Maintenances

0

Incidents Last 30 Days

2

Maintenances Last 30 Days

Scheduled Maintenance

OneView E&E Upcoming Release - ProductionPlanned Maintenance

Schedule

November 22, 2024 1:00AM - 4:00AM -04

Components

OneView E & E

Locations

OneView

Description

Valued OneView Customer - We want to inform you that on Thursday, November 21, 11:00 PM CST we will be releasing an update into the Production environment. For those who have a STAGE environment, we invite you to explore it since the update is already there. We care about your feedback and insight. The release notes are here: <a href=https://support.rocksolid.com/hc/en-us/articles/30953127197723-OneView-E-E-Release-2-24-0"_blank">Release Updates - Notes<a>. Please feel free to contact support@rocksolid.com with any questions or observations.
OneView Dynamics Upcoming Release - ProductionPlanned Maintenance

Schedule

November 22, 2024 1:00AM - 4:00AM -04

Components

OneView Dynamics - Pod01, OneView Dynamics - Pod01 USD, OneView Dynamics - Pod02, OneView Dynamics - Pod02 USD, OneView Dynamics - Pod03, OneView Dynamics - Pod03 USD

Locations

OneView

Description

Valued OneView Customer - We want to inform you that on Thursday, November 21, 11:00 PM CST we will be releasing an update into the Production environment. For those who have a STAGE environment, we invite you to explore it since the update is already there. We care about your feedback and insight. The release notes are here: <a href=https://support.rocksolid.com/hc/en-us/articles/30953844750363-Update-OneView-for-Dynamics-Release-2-23"_blank">Release Updates - Notes<a>. Please feel free to contact support@rocksolid.com with any questions or observations.

History (Last 7 days)

OneView Product Family Security Patches Maintenance - ProductionPlanned Maintenance

Description

Valued Customer, This is a reminder of the upcoming security patch maintenance that will happen on November 18th, 2024. It will start at 11pm AST and will last around 3 hours during which the system will be unavailable. This maintenance is usually on the 3rd Wednesday of the month. However, because of upcoming holidays we decided to change the date to the Monday of the same week. Start time for other time zones: Pacific: 7:00 PM Mountain: 8:00 PM Central: 9:00 PM Eastern: 10:00 PM Please feel free to contact support@rocksolid.com with any questions or concerns.


Components

OneView E & E, OneView Dynamics - Pod01, OneView Dynamics - Pod01 USD, OneView Dynamics - Pod02 USD, OneView Dynamics - Pod03, OneView Dynamics - Pod03 USD


Locations

OneView


Schedule

November 18, 2024 11:00PM - November 19, 2024 2:00AM -04


November 19, 2024 2:00AM -04
[Update] Scheduled maintenance is complete.

November 18, 2024 11:00PM -04
[Update] Scheduled maintenance is starting.